Learn how to uninstall the Dropbox desktop app.☑Uninstall and reinstall the Dropbox desktop app Learn how to update Dropbox on iPhone and iPad.Learn how to update Dropbox on Android.Learn how to update Dropbox on Windows.If you’re using the Dropbox desktop or mobile app, quit and relaunch the app.ĭepending on your device settings, your device may not update Dropbox automatically.If you’re on the Dropbox website, refresh or reload.If your device uses data, connect to Wi-Fi instead.You can perform a speed test to learn more about your connection.Check that your device is connected to the internet.You can click the Dropbox icon in your taskbar (Windows) or menu bar (Mac).You can find Dropbox in the Dropbox folder in File Explorer (Windows) or Finder (Mac).If the scenarios above don’t match your issue, try the troubleshooting steps below. Learn how to change online-only file settings. If the desktop app doesn’t appear to be syncing, try the following troubleshooting steps: Usually, this will update automatically and you’ll simply need to wait for the files to finish syncing. Your desktop app hasn’t yet downloaded changes made in your account on.Your desktop app hasn’t yet uploaded the changes to your account on.If either or the desktop app is showing your files as being up to date but changes you’ve made aren’t appearing, it typically means one of two things: Try these other troubleshooting steps below to resolve issues with the Dropbox desktop app syncing, starting with checking connectivity:įiles are marked as “up to date” but are not If you can’t see and edit your file on, the file may not be properly synced. If, after you’ve saved your file or quit the application you’re using, you’re seeing errors about that particular file, or it never seems to finish syncing, you may want to restart your computer in case a crashed or background application is accessing your files in a way that prevents Dropbox from syncing your changes. This is to prevent conflicts between the two. Some applications will put restrictions in place that can prevent other applications (like Dropbox) from accessing your files while that other application has them open. If you can’t make changes to a file or folder in your Dropbox folder, the first thing to confirm is whether the file is visible and can be edited on.
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